Shipping policy
Shipping Policy
Thank you for shopping with ZARA Pakistan. We are committed to delivering your orders quickly, safely, and efficiently across Pakistan.
Order Processing Time
All orders are processed within 1β3 business days after confirmation.
Orders placed on weekends or public holidays may be processed on the next working day.
Delivery Time
Estimated delivery time across Pakistan:
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Major Cities: 2β5 business days
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Other Areas: 3β7 business days
Delivery times may vary depending on your location and courier service availability.
Shipping Charges
Shipping charges are calculated at checkout. Occasionally, we may offer:
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Free shipping promotions
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Discounted delivery offers
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Special seasonal shipping deals
Cash on Delivery (COD)
We offer Cash on Delivery (COD) service in most areas of Pakistan.
Please ensure someone is available to receive the parcel at the provided address.
Order Tracking
Once your order is shipped, you may receive a tracking number through SMS or email depending on courier availability.
Delayed or Failed Deliveries
Delivery delays may occur due to:
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Weather conditions
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Public holidays
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Courier service issues
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Incorrect shipping information
If a parcel is returned due to an incorrect address or unavailability of the customer, additional shipping charges may apply.
Damaged Parcels
If your package arrives damaged:
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Take photos of the parcel immediately
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Contact us within 48 hours
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Share your order number and parcel images
We will review the issue and provide assistance accordingly.
International Shipping
Currently, we only deliver within Pakistan.
Contact Us
For shipping-related questions or support:
π§ buildtrust.shop@gmail.com
Thank you for shopping with ZARA Pakistan β€οΈ